Privacy Policy

Privacy Policy

MyBrodband Policy

MyBroadband our is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our broadband services and visit our website, www.mybroadband.com.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Sign up for our broadband services.
  • Register on our website or create an account.
  • Contact our customer support.
  • Subscribe to our newsletters or promotional communications.

Personal information may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment details (e.g., credit card information)

b. Technical and Usage Information

We may automatically collect certain technical and usage information when you use our services, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and time spent on our website
  • Internet service provider (ISP)

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our broadband services.
  • Processing transactions and billing.
  • Improving our website and services.
  • Sending you important service-related communications, such as updates, security alerts, and support messages.
  • Responding to your inquiries and providing customer support.
  • Sending you promotional offers and newsletters (you can opt-out at any time).
  • Analyzing usage patterns to improve our services.

3. Sharing Your Information

We may share your information with:

Service Providers: Third-party companies that assist us in providing our services (e.g., payment processors, customer support, data analytics).

Legal Requirements: Authorities or legal entities if required by law or to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting us.
  • Data Portability: Request a copy of your personal information in a structured, machine-readable format.
  • Data Deletion: Request the deletion of your personal information (subject to legal obligations).
  • Opt-Out: Opt-out of receiving promotional communications by following the unsubscribe instructions in our emails.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MyBroadband Customer Support

call
Call Us On
+91 9876543210
call
Call Us On
+91 9876543210
mail
Mail Us On
broadband@support.com
location
Location
Jaipur India 302021